Over the 38 years Pugliese Associates has been in business, we have worked with a variety of clients. No matter what business they are in our goal for each client remains the same – to assist them with achieving their goals. As a top lobbying firm in Harrisburg, we want you to know the best ways to work with us to receive the greatest benefits.
Lobbying includes a lot of moving parts. We balance client needs, the government processes of the Commonwealth and the constantly changing political landscape – the latter of which could be a job unto itself. We have extensive experience with the main players and processes in the Commonwealth, but there are key elements of a client/government relations partnership that help set up everyone involved for a rewarding relationship.
As one of the top lobbying firms in Harrisburg, we want to share some helpful ideas on how you can get the most out of this special lobbyist/client partnership.
Communication Is the Foundation of Our Success
Before we put anything into writing, we learn as much as we can about your business and industry, so we can put our relationship on the right road to success. This means sitting down with you in advance of engagement, asking a lot of questions, and discussing your desires and expectations. It is incumbent on you to be open and specific about your business goals during this period. The better we understand a client, the better we can present argument and support for positive outcomes.
As we set out to deliver the results desired, we set realistic expectations for what we believe we can accomplish together. We clearly outline our intended actions and continue to strategically evaluate throughout the process. Our communication and re-evaluation of approach to accommodate new initiatives along the way is the very foundation of a strong partnership and is the reason we continue to work with many clients over many years, even decades, to attain ever-changing goals on an ever-shifting landscape.
The Best Lobbying Firms Engage Regularly with Clients
With preliminary evaluations and discussions out of the way, it’s time to really dig in and engage. Once we are actively working with you as a client, we will often ask you to become a part of the process. What does that mean, you might wonder?
We may request:
- Specialized briefs or industry data
- Client representation in high-level meetings where appropriate
- Summaries of important developments in the industry
- Prepared marketing presentations tailored to specific stakeholders, etc.
Have you ever noticed what happens when two partners don’t stay on the same page? We see this all the time in government – it’s not pretty. However; when partners are united, the result is definitely greater than the sum of its parts. We know how to stay connected with you to ensure our relationship is nurtured through trust by remaining on the same page throughout the process.
One mechanism this entails is establishing a singular channel of communication. You will designate a point person our team will work with and go through for communications and updates. Likewise, you will have a lead contract lobbyist and secondary lobbyist here at Pugliese Associates. This ensures consistency and fosters trust between our team and yours.
Trust the Process with your Experienced PA Lobbying Firm
Clients choose Pugliese Associates because of our experience, integrity and results. We have a long and proven track record of success, which shows we can get the job done.
Still, sometimes even the best plays go awry. Processes can take longer than expected, or clients are suddenly impatient and decide not to follow advice because of something that worked somewhere else. They may take matters into their own hands, ultimately working against the common messaging and final goal of the group. Unfortunately, if a client tries to “speed things up” or uses a “do-it-yourself” approach, communicating or performing outside of an agreed-upon strategy, it can cause setbacks and delays and to some extent even jeopardize positive results.
To get the very best results we ask our clients to trust us. Sometimes when you want to go fast, you need to go slow. You will still arrive there more quickly because you avoid crashing and you give yourself time to discover the quickest route. While everyone is eager to see results, good things take time, and the right outcome is worth the strategic pace.
Ultimately, no matter what the project or business goal, we always defer to the client. Our successes come because we do build the trust needed to work together. We are candid, direct and speak clearly as to how we can help you and deliver successful results. At Pugliese Associates, we keep our eyes focused on client goals. We maintain transparent communication on the feasibility of achieving your goals in any given environment.
How Do You Get the Most out of Your Lobbying Partnership at Pugliese Associates?
Based on everything we’ve already said, you may think communication is the simple answer. Still, there are many dimensions that go along with communication to build a partnership that will ultimately deliver the results you need. These include:
- Realistic communication about goals and strategies
- Understanding unique processes
- Avoiding actions or outside communication that could throw things off
- Being engaged and willing to attend meetings as scheduled
- Adapting to new developments
- Remaining open about expectations and outcomes
- Share new ideas and strategy with the team before action
Any successful relationship relies on balance for success. We work with our clients to present a united front which ensures extremely effective lobbying. If you are reading this and your organization could use a strong government relations partner in Pennsylvania, please contact Pugliese Associates today.